Refund policy

At Ellora Mae, each of our products is carefully handcrafted with love and attention to detail. Due to the unique nature of handmade items, we are unable to accept returns or offer refunds.

However, if your order arrives damaged or defective, please contact us within 48 hours of delivery. Email us at info.elloramae@gmail.com with your order number and clear photos of the issue, and we will do our best to resolve the situation.

We appreciate your understanding and support of small-batch, handmade craftsmanship. If you have any questions, feel free to reach out to us.